Privacy Policy

At Lune & Line, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and shop with us.

1. Information We Collect

When you use our website or make a purchase, we collect information to provide and improve our services, including:

  • Personal Information: Your name, email address, shipping and billing addresses, phone number, and payment details.

  • Usage Data: Information about how you use our website, such as pages visited, time spent on the site, and browser type.

  • Cookies & Tracking: Small files stored on your device to enhance your experience, remember preferences, and analyze traffic.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order status and customer support

  • Send newsletters, promotions, and updates (only if you opt-in)

  • Improve our website and services through analytics

  • Comply with legal obligations

3. How We Protect Your Data

We take data security seriously and implement industry-standard measures to protect your information, including:

  • Secure payment processing through encrypted gateways

  • Access controls limiting who can view your data

  • Regular security audits and updates

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

  • Trusted service providers who assist with order fulfillment, payment processing, and marketing (under strict confidentiality agreements)

  • Legal authorities if required by law or to protect our rights

5. Your Choices

  • Marketing Communications: You can unsubscribe from our emails at any time using the link provided in each message.

  • Cookies: Most browsers allow you to control or disable cookies, but this may affect your website experience.

  • Access & Updates: You have the right to access, correct, or delete your personal data by contacting us.

6. Children’s Privacy

Our website and products are not intended for children under 13 years old. We do not knowingly collect personal information from children.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by posting the new version on this page with an updated effective date.